Security & Compliance

All the efficiency,
without the risk

Innobot was built on a foundation of integrity. Our commitment to the highest levels of security and compliance is reflected in the certifications, controls, and standards we uphold across every layer of our platform.

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SOC 2 Type II
AICPA Certified
HIPAA Compliant
Full PHI Protection
AES-256 Encryption
At Rest & In Transit
SOC 2
Type II
Certified
HIPAA
Fully
Compliant
AES-256
Encryption
Standard
100%
BAA Signed
Per Client

001 — Certifications

Industry-recognized
standards

Our certifications are not checkboxes. They represent ongoing operational disciplines that we maintain, test, and renew to ensure your data stays protected.

SOC 2 Type II
AICPA — American Institute of CPAs
Certified

SOC 2 Type II is the gold standard for cloud software security. Unlike Type I, Type II audits evaluate the actual operating effectiveness of security controls over an extended period, not just their design. Innobot Health has passed this rigorous evaluation.

  • Covers Security, Availability, and Confidentiality trust service criteria
  • Audited by an independent third-party CPA firm
  • Reviewed and renewed annually to ensure continued compliance
Report available under NDA
HIPAA Compliance
Health Insurance Portability and Accountability Act
Compliant

HIPAA mandates strict standards for how Protected Health Information (PHI) must be handled, stored, and transmitted. Innobot Health's platform and operations are fully aligned with HIPAA's Privacy Rule, Security Rule, and Breach Notification Rule.

  • Business Associate Agreements (BAA) signed with every client
  • PHI access controls, audit logging, and breach notification procedures in place
  • Annual risk assessments and workforce security training conducted
BAA included with every agreement

002 — Security Architecture

Protection at
every layer

Our security architecture is designed with a defense-in-depth approach, layering controls across infrastructure, application, and operations so that no single failure exposes your data.

Data Protection

End-to-end encryption

All data is encrypted at rest using AES-256 and in transit using TLS 1.2+. This applies to PHI, claims data, ERA files, and all integration payloads, so your revenue data is never exposed at any stage of the workflow.

Access Control

Role-based access management

Granular, role-based permissions ensure users only access the data and functions their role requires. Multi-factor authentication is enforced, access requests are logged and reviewed, and production deployments are restricted to authorized personnel only.

Threat Detection

Continuous monitoring & response

We continuously scan for vulnerabilities across our environment and run regular penetration tests. Anti-malware is deployed on all endpoints. Our incident response plan is tested annually so that if an event occurs, the response is immediate and documented.

Compliance Monitoring

Audit-ready at all times

Change management procedures, configuration baselines, and capacity reviews are enforced and logged. Our team maintains cybersecurity insurance, third-party agreements, and an active production inventory, ensuring we are audit-ready year-round and not just during review cycles.

003 — Organizational Controls

Policies that
protect your data

Security is not only a technology problem. It is a people and process problem. These organizational controls ensure every person with access to our systems operates within a secure, accountable framework.

Endpoint Encryption
All company endpoints, including laptops, workstations, and mobile devices, are encrypted to prevent unauthorized data access if a device is lost or stolen.
Anti-Malware Technology
Enterprise anti-malware software is deployed and actively monitored across all endpoints to detect and block threats before they can impact systems or data.
Password Policy Enforcement
Strong password requirements and multi-factor authentication are enforced across all systems, reducing the risk of unauthorized access from compromised credentials.
Security Awareness Training
All employees complete security awareness training covering phishing, data handling, and incident reporting, ensuring our people remain our first line of defense.
Contractor Agreements & BAAs
All contractors and third parties with system access sign Confidentiality Agreements and Business Associate Agreements before being granted any access to our environment.
Production Inventory Management
A complete and maintained inventory of all production systems and assets is kept current, enabling rapid response and accurate impact assessment during any security event.
Employee Confidentiality Agreements
Every employee acknowledges and signs a Confidentiality Agreement, legally binding them to protect sensitive business and client data as a condition of employment.

004 — Internal Controls

Operational security
discipline

Beyond policies, these are the operational controls we execute on a recurring basis: the work that keeps our environment hardened, our processes repeatable, and our clients protected.

Vulnerability Scanning & Remediation
We regularly scan our environment for known vulnerabilities and follow a structured remediation process to address findings before they can be exploited.
Incident Response Plan Testing
Our incident response plan is tested annually through tabletop exercises to ensure the team can execute effectively under real-world conditions and timelines.
Access Request Processing
All system access requests are reviewed and approved through a formal process. Access is granted on a least-privilege basis and reviewed periodically to remove unused permissions.
Production Deployment Restrictions
Access to push changes to production systems is restricted to a small set of authorized personnel, reducing the risk of unauthorized or untested changes reaching live environments.
Change Management Procedures
All changes to production systems go through a defined change management process including peer review, testing, and documented approval before deployment.
Configuration Management System
A configuration management system tracks the state of all production infrastructure, enabling drift detection, change auditing, and rapid rollback when needed.
Support System Availability
We maintain an always-available support infrastructure so that clients can report security concerns or incidents at any time, ensuring timely response and accountability.
Third-Party Agreements
All vendors and service providers with access to our systems or data operate under formal agreements that define security expectations, data handling standards, and breach notification obligations.
Cybersecurity Insurance
We maintain active cybersecurity insurance coverage, providing an additional layer of protection for our clients and our business in the event of a significant security incident.
System Capacity Reviews
Regular capacity reviews ensure our infrastructure can handle growth and peak load without degrading performance, availability, or the integrity of data processing.

005 — Documents

Review our
compliance documentation

We make it easy for your security and compliance teams to verify our posture. Request access to our audit reports and compliance documentation below.

AICPA · SOC 2 Type II

SOC 2 Type II Audit Report

Our full SOC 2 Type II report documents the design and operating effectiveness of our security, availability, and confidentiality controls over the audit period. Available to prospects and clients under NDA.

HHS · HIPAA

HIPAA Compliance Documentation

Our HIPAA compliance package includes our risk assessment summary, workforce training attestations, and our standard Business Associate Agreement (BAA). A signed BAA is included with every client contract at no additional cost.

AES-256
Data Encryption
SOC 2 Type II
AICPA Certified
HIPAA
Fully Compliant
BAA Included
Every Contract

Ready to see it in action

The fastest path to
compliant automation

Security and efficiency aren't trade-offs. See how Innobot Health helps healthcare organizations automate revenue cycle workflows without compromising the standards your compliance team requires.

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