Less repetitive work.
More visibility
across your health system.
Help your teams prepare for visits, move billing work forward, and follow up on outstanding revenue across facilities, with the systems they already use.
Trusted by healthcare organizations
Support each facility.
See the bigger picture.
When facilities work across different systems and payer queues, routine tasks add up. Innobot helps you coordinate that work while keeping local teams involved where judgment is needed.
Prepare before the patient arrives
Coverage questions and authorization follow-ups compete for your patient access team's time.
Run eligibility checks and follow up on required authorizations using visit and payer information.
Give staff a clearer view of what is ready and what needs attention before the visit.
Keep billing work moving
Claim checks, denial follow-up, and payment posting repeat across facilities.
Automate supported billing tasks and return results and unresolved items to the appropriate team.
Spend less time repeating lookups and more time resolving the cases that need people.
Know where to focus
Separate queues make it difficult to see outstanding work and the effort spent collecting revenue.
Bring aging, task activity, payer outcomes, and open issues into an operational view.
Help leaders identify bottlenecks and teams prioritize follow-up across the health system.
Local work.
System-wide perspective.
Patient access teams need clear visit information. Billing teams need the next action. Leaders need to know where work is waiting. Innobot connects those needs through automation and shared visibility.
Work with the systems
your facilities already use.
IRIS supports data retrieval and result updates through available connections and report automation. Facility and payer rules guide the work, with unresolved cases returned to your team for follow-up.
- Existing EHR, HIS, and PM workflows
- Rules configured for your facilities
- Results and exceptions with context
Completed checks / total checks
One algorithm, firing the right agent at every step.
Every event in an inpatient stay carries a next action, and the algorithm reads the latest event to decide what that action is. It places the task in the right queue and fires the agent built for it: eligibility, authorization, liability, notification, documentation. The clinical decision stays where it belongs, and the financial work that follows it happens on the event rather than after it.
- Step 01
ER registration
Under EMTALA the patient is screened and stabilised before anyone asks how the care will be paid for. Insurance is collected after triage and diagnosis, not before.
Triage is recorded, registration is raised, and the registrar is alerted to collect the insurance. An agent then runs eligibility, the authorization check and the liability.
- Step 02
Liability communicated
Under the No Surprises Act a patient cannot be treated and then told the cost. They have to be told what their share will be while they can still decide to stay or leave.
The liability figure comes back early enough to be said out loud, so the patient can still decide to stay or leave and nobody carries a debt of unknown size.
- Step 03
Census monitoring
The two midnight clock decides what a stay becomes: outpatient moving to observation, then past two midnights either three day observation criteria or an inpatient admit.
Agents track time in the bed, bed occupancy and nursing ratio continuously, and the algorithm raises a stay for review as it approaches the 24 and 72 hour marks.
- Step 04
Utilization review
The question the census raises is answered here. The record is measured against criteria to determine the appropriate level of care.
An agent finds and enters the patient information into InterQual or MCG and returns the determination with the documentation behind it.
Inpatient stay notification
Past two midnights the stay either meets three day observation criteria or the patient is ill enough to be admitted. The admission is what creates the notification the payer has to receive, and an agent sends the patient information the moment the status changes rather than after the fact.
Update the documentation
Often the stay is serious and the documentation simply did not say so. A patient can arrive with heavy breathing and a fast heart rate, and it can be a panic attack or it can be a heart attack. An agent updates the documentation so the payer can see which.
A notification that arrives late is a denial, after the care has already been delivered. Every step above is a point where revenue is protected or lost, and because each one is worked the moment it happens, the stay stays billable and the financial picture behind it stays current enough to make decisions on.
Built around your existing systems
+ many more
We review your systems, access, and workflow requirements to define the right connections and automation scope.
Bring your biggest
cross-facility bottleneck.
Walk through your systems, the teams involved, and the work you want to improve. We will identify a practical starting scope together.