Provider Groups & Specialty Practices

Less administrative work.
More time
for your practice.

Help your front desk prepare for visits and your billing team stay on top of follow-up, with automation built around your specialty and existing PM or EHR.

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Trusted by healthcare organizations

Where we can help

Make the work around
each visit easier.

Your team should not have to repeat the same payer lookups all day. Start with the tasks that interrupt patient preparation and billing follow-up most often.

Give the front desk a head start

Unanswered coverage questions create extra calls and last-minute work before appointments.

How Innobot helps

Check coverage and benefits for scheduled visits, then flag missing or conflicting information.

Help staff address coverage questions before the patient arrives.

Explore eligibility verification

Stay on top of authorizations

Required records, payer responses, and follow-up dates can be difficult to track across a busy schedule.

How Innobot helps

Support requirement checks, submission, and payer follow-up for the services in your configured scope.

Give your team the current status and the information still needed to move a request forward.

Explore prior authorization

Reduce repeated billing follow-up

Claim checks and denial follow-up take time away from resolving more complex billing questions.

How Innobot helps

Check claims against configured rules and route findings and payer responses to the right follow-up queue.

Let billers focus on unresolved cases with the context they need.

Explore claim scrubbing
A clearer handoff for your staff

Know what is ready.
Know what needs you.

A useful update tells staff more than 'task complete.' It includes the payer response, the relevant visit details, and any remaining action, so the next person can pick up the work.

Powered by IRIS

Your specialty rules.
Your team's way of working.

IRIS handles supported payer tasks through available connections, portals, chat, or voice. Results return to your existing system, and unclear responses go to people with the context attached.

  • Visit and payer information together
  • Specialty-specific requirements
  • Staff involvement when needed
Explore the IRIS platform
Illustrative example
IRIS · Payer Follow-up
01:42
PayerAetna · IVR
TaskPrior Auth · #PA-0418
IRISFollowing up on authorization reference 8821-A submitted 3 days ago...
PAYERAuthorization approved. Effective 06/04/2026, 12 visits.
IRISConfirmed. Posting auth details to the EHR now.
AI Confidence97%
Example authorization follow-up: the payer response becomes an update your team can use. Voice is one available channel.
By Specialty

Tuned to your practice rules.

Orthopedic
Surgical authorization timing, DME workflows, and pre-op eligibility batched overnight.
Cardiology
Diagnostic prior auth, cath lab scheduling, and claim checks configured around your services.
Dermatology
Pathology coding, biopsy documentation, and high-volume eligibility runs across locations.
Radiology
Imaging order auth, contrast-study verification, and modality-specific scrub rules.
Dental
Predetermination workflows, ortho case tracking, and multi-plan benefit verification.
Your specialty
Bring your specialty workflows. We map the requirements, available data, and tasks to automate.

Keep working in your practice systems

ModMedDrChrono

+ many more

Bring your PM, EHR, payer mix, and specialty requirements. We will map supported access and handoffs for the work you want to automate.

Get Started

Bring the task that
slows your practice down.

Show us a typical visit or billing bottleneck. We will map where automation can help and where your staff stay involved.

Request DemoSee How It Works
FAQ

Questions from practice administrators

Can we keep our current PM or EHR?
Yes. The approach uses your existing systems. We assess the available connections, reports, and agent access for your selected workflows and define where results should return.
How does this account for our specialty?
Your service types, documentation needs, payer requirements, and authorization timing inform the rules. We map these with your team for the workflows in scope.
What does our staff still handle?
Staff handle missing information, unclear responses, and decisions requiring judgment. Automation reduces repeated checks and provides context for the cases that need people.
Can we use this across several locations?
Shared rules can be reused where the workflows match, with location-specific differences configured as needed. Access and handoffs are reviewed for each system involved.
Can we start with one task?
Yes. Eligibility or authorization follow-up can be a practical starting point. We agree on the scope and measure the work completed and the exceptions before expanding.