Legal

Terms and Conditions.

Last updated: July 29, 2026

These Terms govern your use of the Innobot Health website, including our contact and demo request forms and our library of blogs, case studies, and white papers.

The short version: the Site is informational, our published results are real but engagement-specific, our content is not professional advice, please never submit patient information through our forms, and commercial engagements are covered by separate signed agreements.

01Acceptance and Scope

These Terms and Conditions (the “Terms”) govern your access to and use of innobothealth.com and its subdomains (the “Site”), including our contact and demo request forms and our content library of blogs, articles, case studies, and white papers (together, the “Public Services”). By using the Public Services you agree to these Terms and to our Privacy Policy.

Commercial subscriptions, implementations, professional services, service-level commitments, and Business Associate Agreements are governed solely by separately executed written agreements between Innobot Health and the customer, not by these Terms.

If you do not agree with these Terms, please do not use the Site.

02Nature of the Site

  • Informational portal: the Site presents Innobot’s revenue cycle automation capabilities, thought leadership, case studies, white papers, and career opportunities.
  • No e-commerce: Innobot does not accept payments, collect payment card data, or offer checkout functionality anywhere on the Site.
  • Demo environments: access to a product demonstration or proof-of-concept environment may require a separate agreement, such as a nondisclosure agreement.

03Website Forms and Submissions

When you submit our contact form, our demo request form, a newsletter subscription, or a gated content form, you agree that:

  • the information you provide is accurate, current, and yours to give;
  • we may contact you at the email address or phone number you provided to respond to your inquiry or schedule the demo you requested;
  • marketing communications are governed by the choices described in our Privacy Policy, and you can opt out at any time; and
  • you will not submit unlawful, defamatory, infringing, or malicious content.

Do not submit Protected Health Information (PHI), patient records, or any other individually identifiable health information through the Site’s forms. The forms are for business contact details only.

04Content Library: Blogs, Case Studies, and White Papers

Our blogs, articles, case studies, white papers, and similar resources are provided for general information about revenue cycle management and healthcare automation. They are not legal, medical, financial, coding, or compliance advice, and they are not a substitute for advice from qualified professionals who know your organization’s circumstances.

  • Results are illustrative: metrics we publish, such as return-on-investment figures, denial rate reductions, or implementation timelines, reflect specific customer engagements. They are examples, not promises, and your results will depend on your organization, payer mix, systems, and processes.
  • Accuracy: we work to keep content current, but healthcare regulations and payer policies change frequently. We make no warranty that any piece of content is complete, current, or error-free.
  • Personal use license: you may view, download, and print content for your internal business evaluation. You may not republish, sell, or redistribute it without our written permission, other than sharing links to the Site.

05License to Use the Site

Innobot grants you a revocable, non-exclusive, non-transferable, limited license to access and use the Public Services for your internal informational purposes. All rights not expressly granted are reserved by Innobot and its licensors.

06Prohibited Conduct

You agree not to:

  • reverse engineer, decompile, or disassemble any portion of the Site or attempt to access non-public areas or systems;
  • interfere with the Site’s security or availability, bypass access controls, or conduct load or penetration testing without our prior written consent;
  • submit unlawful, infringing, defamatory, or malicious content or code;
  • use bots, scrapers, or other automated means to access the Site, except public search engine crawlers honoring robots.txt;
  • misrepresent your identity or affiliation, including when submitting forms; or
  • use the Site in violation of any applicable law or regulation.

07Intellectual Property

All software, text, graphics, page designs, logos, trademarks, and other materials on the Site are owned by Innobot Health or its licensors and are protected by United States and international intellectual property laws. “Innobot,” the Innobot logo, and “IRIS” are trademarks of Innobot Health.

If you send us feedback, suggestions, or ideas about the Site or our services, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or compensation.

08Privacy and Data Protection

Our collection and use of personal information through the Site is described in our Privacy Policy, which includes rights and choices for visitors in the United States, the European Economic Area, the United Kingdom, and other regions. Where your organization has executed a Data Processing Agreement or Business Associate Agreement with Innobot, that agreement governs the data within its scope.

09Third Party Links and Services

The Site may link to third party websites, platforms, and resources. Innobot does not control and is not responsible for their content, availability, or practices. Links do not imply endorsement. Your use of third party services is at your own risk and subject to their terms.

10Warranty Disclaimer

THE PUBLIC SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, INNOBOT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. Nothing in these Terms limits rights that consumer protection law gives you and that cannot be waived.

11Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, INNOBOT AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE PUBLIC SERVICES.

INNOBOT’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE PUBLIC SERVICES WILL NOT EXCEED ONE HUNDRED UNITED STATES DOLLARS (USD 100).

These limitations do not apply to liability that cannot be limited under applicable law, including liability arising from gross negligence, willful misconduct, or fraud.

12Indemnification

You agree to indemnify and hold harmless Innobot Health and its officers, employees, and agents from third party claims, damages, and reasonable costs (including attorneys’ fees) arising from your breach of these Terms, your misuse of the Public Services, or your violation of applicable law.

13International Use and Export Compliance

Innobot operates the Site from the United States and our services are designed for the United States healthcare revenue cycle. We make no representation that the Site or its content is appropriate or available in other locations. If you access the Site from outside the United States, you do so on your own initiative and you are responsible for compliance with the laws of your jurisdiction.

You must comply with applicable United States export laws, including the Export Administration Regulations and sanctions administered by OFAC. You may not access the Public Services from embargoed countries or if you are on a restricted party list.

14Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. Any dispute arising from these Terms or the Public Services will be resolved by binding arbitration under the AAA Commercial Arbitration Rules in Wilmington, Delaware, on an individual basis.

YOU AND INNOBOT EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION. Where the law of your place of residence grants you mandatory rights to bring claims in your local courts or under your local law, nothing in this section takes those rights away.

Either party may seek injunctive relief in a court of competent jurisdiction for intellectual property infringement or unauthorized access.

15Changes, Severability, and Entire Agreement

  • Changes: we may update these Terms from time to time. Material updates are posted on the Site with reasonable advance notice, generally 30 days, and the “Last updated” date shows the current version. Continued use after the effective date constitutes acceptance.
  • Severability: if any provision is held unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary.
  • No waiver: our failure to enforce a right is not a waiver of that right.
  • Entire agreement: for use of the public Site, these Terms and the Privacy Policy are the entire agreement between you and Innobot. For customers with executed agreements, the order of precedence is: Order Form, then BAA or DPA, then Master Agreement, then these Terms, then the Privacy Policy.

16Contact

Questions about these Terms:

  • Email: info@innobothealth.com (subject line “Legal”)
  • Phone: (888) 341-1009
  • Mail: Innobot Health, 1507 NW 34th Ave, Cape Coral, FL 33993, United States