The AI brain behind
every revenue cycle
decision.
IRIS runs the whole workflow. It calls payers autonomously, applies contextual reasoning to every response, scores AI confidence, and returns the next step, around the clock.
Seven systems.
One revenue cycle.
IllustrativeThe product surfaces below use example data, not client results.
The core licensed platform. It runs revenue cycle transactions such as eligibility and claim status through the Stedi clearinghouse, with the analytics on top and pricing that follows the transactions rather than the seat count.
A voice assistant that calls payer IVR systems on its own to check claim status and eligibility. It navigates the menus, answers the prompts and records what it is told, with nobody sitting on hold.
An agent that talks directly to payer portal chatbots to get claim status, eligibility and other account answers, without a member of staff sitting in the chat window waiting for a reply.
An agent inside IRIS you can ask about your own claims, denials, payments and revenue cycle performance, and get the answer in plain language instead of a report you still have to read.
→ Source: your claim data, 04/08 to 04/15
The build studio. It takes in a Process Definition Document and produces a coded, tested automation that is ready to deploy, so the distance between describing a process and running it is short.
- Parse the process definition24 steps
- Generate the automationCoded
- Run the test suite18 / 18 passed
- Package for deploymentBuilding
The orchestrator. It schedules, runs and monitors every agent from one place and keeps a full audit log of each execution, so what ran, when, and what it touched is always answerable.
- 09:00:00EligibilityRecheck started
- 09:04:12EligibilityRecheck finished, 412 items
- 09:05:00ClaimStatusSweep started
- 09:11:38ClaimStatusSweep finished, 1,106 items
- 09:15:00PortalQuery queued behind rate limit
- Open payer portal0:42
- Search the member1:18
- Copy status into the PMS2:05
- Re-key the remittance3:41
Desktop task mining. It captures how the work is actually done rather than how the process document says it is done, which is how automation opportunities get found and scoped honestly.
Keep every task owned and moving.
Bring priorities, ownership, and due dates into one view so your team can see what needs attention and who is handling it.
- Find the work that needs attention
Use task search and filters to focus on the relevant queue and current status.
- Keep ownership visible
See the assigned person alongside the task, so the next handoff has a clear starting point.
- Stay on top of follow-up
Review due dates, overdue indicators, completion dates, and dispositions as work progresses.
Coverage period review
Eligibility · Work queue
- Priority
- High
- Task status
- In progress
- Assigned to
- Billing team member
- Due date
- Today
- Completion date
- Not yet completed
- Disposition
- Awaiting payer response
The owner and current disposition stay visible while follow-up is still open.
Task to resolution in seconds.
Complete operational visibility.
See where automation does the work.
Compare work handled through APIs, AI agents, and conversational AI with work handled manually. See the balance of automation and human effort.
- API integration420 work items42%
- Portal agent330 work items33%
- Conversational AI150 work items15%
- Manual100 work items10%
The processing mix shows how work was handled. Completion and financial outcomes are tracked separately.
Connect the work with the financial picture.
Review outstanding balances, claim outcomes, and payer payments alongside the work your team is handling. Client and date-range views help put those results in context.
Aging
See how long balances have been outstanding and where follow-up is needed.
- 0–30 days$12M
- 31–60 days$8M
- 61–90 days$5M
- 91+ days$3M
Already proven. Always expanding.
Your payers never stop.
Neither does IRIS.
See IRIS handle a live eligibility call, review real-time transcripts, and explore the dashboard, all in 30 minutes.