The Problem
A behavioral healthcare company reported a growing backlog of unsent invoices due to the repetitive nature of the process.
The Approach
Two staff members who were responsible for invoicing spent all their time on repetitive clicks in an enterprise system instead of dialing for dollars to increase collections.
The Result
Innobot designed a module to automate 45 clicks, covering three different applications. The worker employs an API call and sends a customer-facing email. Consequently, this company transitioned from two FTE working on sending invoices to 0.25 FTE sending invoices.
