Author name: Natasha Schlinkert

Executive Summary You’ve got 47 denials sitting in the queue that shouldn’t have been denied. Your clean claim rate is hovering around 84%, industry average is 95%. And your CFO just asked why a $500M health system needs 23 people doing manual claim review when competitors claim they’ve automated most of it. The real problem? […]

Executive Summary You’re at your desk at 6 PM on a Friday, staring at a 120-day aged AR report with $2.8M sitting in pending status. Your staff—all 23 FTEs in the billing department—have been running the same worklist approach for three years. They’re burned out. Your clean claim rate is 87%, which is… fine? Respectable,

Executive Summary It’s 7:15 AM, and your revenue cycle director walks into your office with the daily denial report. You already know what it says: 1,200 claims denied yesterday. Not appealing. Not pending. Denied. Most of them hit the same five or six denial codes you see every single month. You know what the biggest

Executive Summary Revenue cycle outsourcing looks fundamentally different in 2026 than it did five years ago. Traditional offshore models that simply swap domestic labor for lower cost international labor are being challenged by automation approaches that deliver higher accuracy, greater consistency, and dramatically lower cost per transaction. This guide covers how the outsourcing landscape has