We are seeking a detail oriented and motivated RCM Associate to join our Revenue Cycle Management team at Innobot Health. The ideal candidate will support end to end medical billing processes, ensuring accurate claim submission, timely follow ups, and maximizing revenue collection while maintaining full compliance with healthcare regulations. This is an excellent opportunity for professionals looking to build a rewarding career in healthcare revenue cycle management with a company that serves international clients.
About Innobot Health
Innobot Health is a healthcare automation company that partners with providers across the United States to streamline revenue cycle management through intelligent automation. Founded in 2021 and headquartered in Cape Coral, Florida, our team of over 170 professionals spans three continents, delivering solutions that drive measurable results for hospitals, physician groups, and dental practices.
Our platform combines Robotic Process Automation (RPA), AI driven decisioning algorithms, and deep healthcare expertise to automate tasks like eligibility verification, claim processing, denial appeals, payment posting, and patient statements. We are not a typical tech company that entered healthcare. We are healthcare experts who found a better way with technology. To date, Innobot Health has helped generate more than $1.3 billion in increased revenue for our clients.
Key Responsibilities
As an RCM Associate, you will play a critical role in the day to day operations of our Revenue Cycle Management team. Your responsibilities will include:
- Handle medical billing processes including charge entry, claim submission, and payment posting across multiple payer systems.
- Review and verify patient information, insurance details, and billing data for accuracy before claims are submitted.
- Follow up on unpaid or denied claims with insurance companies to ensure timely reimbursement.
- Identify and resolve billing discrepancies, rejections, and denials using established workflows and payer guidelines.
- Ensure compliance with payer guidelines and all applicable healthcare regulations at every stage of the billing cycle.
- Maintain accurate documentation of billing activities, communications, and claim statuses in internal systems.
- Coordinate with internal teams including coding, credentialing, and client services to resolve billing related issues efficiently.
- Meet assigned productivity and quality targets consistently while maintaining a high standard of accuracy.
Required Skills and Qualifications
To succeed in this role, candidates should meet the following qualifications and demonstrate the core competencies listed below:
- Diploma or Degree in Business Administration, Finance, Healthcare Management, or a related field.
- 0 to 2 years of experience in medical billing or revenue cycle management. Freshers are welcome to apply as comprehensive training will be provided.
- Strong attention to detail and analytical skills for reviewing claims and identifying discrepancies.
- Good written and verbal communication skills for coordinating with internal teams and insurance companies.
- Ability to work during U.S. working hours when required to align with client operations.
- Proficiency in MS Office (Excel, Word, Outlook) and basic computer applications.
- Strong problem solving ability with a proactive approach to identifying and resolving issues.
- Effective time management skills with the ability to prioritize tasks and meet deadlines under pressure.
- Team oriented mindset with a high level of accuracy and accountability in all tasks.
Nice to Have
While not required, the following qualifications will strengthen your application and help you get up to speed more quickly:
- Familiarity with medical billing software or practice management systems such as Kareo, AdvancedMD, or Athenahealth.
- Basic understanding of CPT codes, ICD 10 codes, and HCPCS codes used in healthcare billing.
- Prior exposure to U.S. healthcare payer systems including Medicare, Medicaid, and commercial insurance carriers.
- Experience working with Electronic Health Records (EHR) or Electronic Data Interchange (EDI) systems.
- Knowledge of HIPAA compliance requirements and patient data privacy regulations.
Why Join Innobot Health
At Innobot Health, you are not just filling a position. You are joining a growing team that is reshaping how healthcare providers manage their revenue cycles. With more than $1.3 billion in increased revenue delivered to our clients and a team of 170+ professionals working across three continents, we offer a unique environment where your work has real impact on healthcare organizations across the United States.
We invest in our people from day one. You will receive structured training and career growth opportunities that prepare you for long term success in healthcare RCM. You will gain hands on exposure to international healthcare clients, working alongside experienced professionals who understand the nuances of medical billing, claims processing, and payer compliance at scale.
We offer a competitive salary package of LKR 80,000 per month, a supportive and professional work environment, and a clear path for career advancement within the company. If you are looking for a role where you can learn, grow, and make a meaningful contribution to healthcare operations, Innobot Health is the place to build your future.
